Open Ledger Live
Download the app from the official Ledger website for desktop or mobile. Avoid third-party downloads.
Ledger Live access is local, device-based authentication — not a username and password on a website. Here’s how the real flow works, and how to recognize anything that doesn’t.
Ledger Live is a self-custodial app. You unlock it locally with your app password or biometrics. Your keys remain protected by your Ledger device — and transactions require confirmation on that device.
Anyone asking for your 24-word recovery phrase is a scammer.
Ledger will never ask you to share it. Never enter it into a website, app, or pop-up.
Portfolio viewing and transaction approval are different levels of access. Here’s what to expect when you open the app.
Download the app from the official Ledger website for desktop or mobile. Avoid third-party downloads.
Use the password you chose when setting up Ledger Live. It decrypts local portfolio data — it is not your recovery phrase.
Connect your Ledger Nano by USB or Bluetooth, then unlock the device with your PIN.
For sending, swapping, or staking, review the details and physically approve the transaction on your hardware wallet.
You can use Ledger Live in watch-only mode without connecting a device. Sensitive actions still require your hardware wallet.
Cloud accounts depend on credentials stored elsewhere. Ledger Live keeps your private keys offline and combines the app you know with the device you hold.
Even if a computer is compromised, an attacker can’t authorize a transaction without your physical Ledger and PIN. You remain in control.
Explore Ledger Academy ↗One place to manage your digital assets, with your hardware wallet protecting every sensitive action.
Most access issues have a simple fix. Keep your recovery phrase private while you troubleshoot.
You can reset Ledger Live and restore accounts only if you have your recovery phrase. Without it, you’ll need to create a new wallet. Never share or type your phrase into a site.
Try another USB cable or port, update Ledger Live, and check that the cable supports data. On mobile, check Bluetooth pairing and device permissions.
Enter your PIN directly on the Ledger device. Three incorrect PIN attempts reset the device, so take care and make sure your recovery phrase is safely backed up.
Bookmark ledger.com and download Ledger Live only from the official source. A convincing-looking page is still just a page.