THE SELF-CUSTODY FIELD GUIDE UPDATED 2026

Access your crypto.
Keep your keys.

Ledger Live access is local, device-based authentication — not a username and password on a website. Here’s how the real flow works, and how to recognize anything that doesn’t.

✳One rule to remember
Your recovery phrase is never a login credential.
⌑
YOUR KEYSSTAY OFFLINE
LOCAL AUTHENTICATION
✓ DEVICE VERIFIED
+
+
01 — A DIFFERENT KIND OF LOGINSCROLL TO EXPLORE ↓
THE SHORT ANSWER 01 / 04

There is no Ledger Live
online account.

Ledger Live is a self-custodial app. You unlock it locally with your app password or biometrics. Your keys remain protected by your Ledger device — and transactions require confirmation on that device.

!

Anyone asking for your 24-word recovery phrase is a scammer.
Ledger will never ask you to share it. Never enter it into a website, app, or pop-up.

THE ACCESS FLOW / 02

Four steps.
No web login.

Portfolio viewing and transaction approval are different levels of access. Here’s what to expect when you open the app.

01↗

Open Ledger Live

Download the app from the official Ledger website for desktop or mobile. Avoid third-party downloads.

02↗

Enter your app password

Use the password you chose when setting up Ledger Live. It decrypts local portfolio data — it is not your recovery phrase.

03↗

Connect your Ledger device

Connect your Ledger Nano by USB or Bluetooth, then unlock the device with your PIN.

04↗

Confirm on your device

For sending, swapping, or staking, review the details and physically approve the transaction on your hardware wallet.

◉
Just checking your portfolio?

You can use Ledger Live in watch-only mode without connecting a device. Sensitive actions still require your hardware wallet.

READ-ONLY ACCESS
A SAFER MODEL / 03

Security you
can hold.

Cloud accounts depend on credentials stored elsewhere. Ledger Live keeps your private keys offline and combines the app you know with the device you hold.

Even if a computer is compromised, an attacker can’t authorize a transaction without your physical Ledger and PIN. You remain in control.

Explore Ledger Academy ↗
TRANSACTION APPROVAL
01ReviewIn Ledger Live
··········→
02VerifyOn your device
··········→
03ApprovePhysical button
Keys never leave your hardware wallet
YOUR PORTFOLIO / 04

Once you’re in.

One place to manage your digital assets, with your hardware wallet protecting every sensitive action.

01Track assets across 50+ blockchains↗
02Send and receive with address verification↗
03Swap through integrated providers↗
04Stake ETH, SOL, DOT and more↗
05View and securely transfer NFTs↗
06Buy through trusted partners↗
WHEN THINGS DON’T GO TO PLAN

Quick fixes,
clear head.

Most access issues have a simple fix. Keep your recovery phrase private while you troubleshoot.

01 Forgot your app password?−

You can reset Ledger Live and restore accounts only if you have your recovery phrase. Without it, you’ll need to create a new wallet. Never share or type your phrase into a site.

02 Device not recognized?+

Try another USB cable or port, update Ledger Live, and check that the cable supports data. On mobile, check Bluetooth pairing and device permissions.

03 Device says it’s locked?+

Enter your PIN directly on the Ledger device. Three incorrect PIN attempts reset the device, so take care and make sure your recovery phrase is safely backed up.

✳
A FRESH REMINDER

Verify the source.
Protect the phrase.

Bookmark ledger.com and download Ledger Live only from the official source. A convincing-looking page is still just a page.

Visit Ledger.com ↗